Plans can change. If you need to cancel a Creekstone appliance repair appointment, please contact us as early as possible and follow the cancellation requirements below.
Please provide at least three business hours’ notice before the beginning of a scheduled appointment.
Same-day appointments are subject to separate cancellation restrictions.
A cancellation is not complete until it has been confirmed. Follow these steps if you need to cancel a scheduled appointment.
Contact Creekstone directly and speak with a representative about cancelling the appointment.
A voicemail alone does not confirm a cancellation. The cancellation should be handled directly with a representative.
Keep the cancellation confirmation or code provided when the appointment is cancelled.
Same-day appointments are scheduled within a limited service window and therefore may not be eligible for standard cancellation after the appointment has been confirmed.
Contact Creekstone as soon as possible rather than waiting until the scheduled arrival window.
(639) 390-3614Appointment times are reserved within the daily service route. Late cancellations and missed appointments can prevent the reserved time from being offered to another customer and may affect future scheduling.
If a specific cancellation or service-call charge applies to your booking, it should be communicated as part of the applicable booking terms.
Speaking with Creekstone directly is the best way to confirm the status of your appointment and make sure a cancellation has been properly recorded.
